Frequently Asked Questions
Find answers to common questions about khro.me. Can't find what you're looking for? Contact us.
General
khro.me is a gallery delivery platform built for event photographers. Upload photos from a wedding, corporate event, or party — and your clients can view, favorite, and download their images within minutes.
Unlike traditional gallery platforms, khro.me is optimized for speed: real-time uploads during events, instant email delivery, and a client experience that requires no app downloads or account creation.
Features
Your galleries carry your brand, not ours.
Each studio gets a custom subdomain (yourstudio.khro.me) where your clients access their galleries. The khro.me branding is minimal — just a small "powered by" footer — keeping the focus on your work.
Additional branding options including custom logos and colors are coming soon.
Pricing
khro.me offers a 14-day free trial with full access to all features — no credit card required.
After your trial, plans start at $29/month (Solo) for part-time photographers and $49/month (Professional) for full-time photographers. Both plans include unlimited galleries and generous delivery limits.
Need custom limits or enterprise features? Contact us for tailored pricing.
For Photographers
Drag and drop photos directly into your dashboard — khro.me handles the rest.
Your originals are preserved at full resolution while optimized versions are generated for fast web viewing. Upload progress is tracked in real-time, and you can continue working while uploads run in the background.
For event photographers: you can upload during the event and clients see new photos appear live.
For Guests
Clients receive a link via email — no app download, no account creation, no friction.
They tap the link, see their gallery instantly, and can favorite or download photos right from their phone or computer. For private events, you can require an access code for extra security.
The experience is designed to feel like magic: your client gets an email, taps the link, and their photos are right there.
Yes — you control exactly what clients can download.
Options include:
Full resolution (original files as uploaded)
Web-optimized (smaller files, faster downloads)
No downloads (view-only galleries)
You can also set download limits per client or disable downloads entirely for proofing galleries.
Technical
Standard formats (fully supported):
JPEG, PNG, TIFF, WebP, HEIC/HEIF, GIF
RAW formats (coming soon):
Support for Canon, Nikon, Sony, Fujifilm, and other major camera manufacturers is in development.
Original files are preserved — khro.me generates optimized versions for web viewing while keeping your full-resolution masters intact.
Security is foundational, not an afterthought.
In transit: All data encrypted with TLS 1.3
At rest: Photos and data encrypted with AES-256
Access control: Optional access codes and expiring links
Infrastructure: Hosted on enterprise-grade cloud infrastructure with redundant backups
We never share, sell, or access your photos. Your work stays yours.
Still have questions?
Our team is here to help.